Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
If Microsoft 365 was purchased online directly from Microsoft, install it this way:
- Go to Services & subscriptions and sign in with the same Microsoft account used for the purchase.
- Find the Microsoft 365 purchase and select Install.
- The installer runs in the background. Keep the PC on and connected to the internet.
- If prompted by the browser, select Run, Setup, or Save File.
- If User Account Control appears, select Yes.
- Installation is complete when "You're all set! Office is installed now" appears.
- Open an app such as Word from the Start menu. Accept the license agreement if prompted.
If the purchase was a pre-paid retail card, redeem the product key first, then go to Services & subscriptions and select Install.
If Microsoft 365 does not appear under Services & subscriptions, check Order history. For Office purchases there, select Product key/Install and follow the prompts.
If installation still fails, use the Microsoft 365 troubleshooters.
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