Dear OneDrive Support,
I need an urgent technical investigation into a problem that has forced me to stop using OneDrive for my engineering project files.
I use an Excel workbook to drive parameters in Autodesk Inventor parts and assemblies. When the project is in my OneDrive folder, Inventor recognizes the first saved change to the workbook, then ignores subsequent saves until I close and reopen Excel. This can leave my design showing an outdated parameter value.
I reproduced the issue with a simple workbook containing one parameter, X = 2 in. It persisted after updating Inventor to 2024.4.3 and testing with OneDrive paused or completely closed. Moving the project to C:\InventorTest, outside the OneDrive folder, restored normal repeated updates.
This points to something about the OneDrive folder, file handling, or stored references, even when the OneDrive application is not running. Please escalate this to the appropriate OneDrive and Office engineers and tell me:
- What is causing Inventor to miss later Excel saves in the OneDrive folder?
- What supported fix will let me keep automatic OneDrive protection for these project files while working reliably?
- What diagnostic information or small reproducible project would help your investigation, and when can I expect an update?
Manually moving files between a local workspace and OneDrive is not a practical solution. Reliable automatic protection is why I used OneDrive in the first place. I can provide the small Inventor project and linked workbook used in this test.
Please treat this as urgent and provide a case number and a technical response.
Sincerely, Greg