My account got hacked

Ray 0 Reputation points
2026-09-27T14:07:29.5566667+00:00

My account got hacked and it is deleted .The account change to someone else email when I tried to log in to minecraft.I went to the support page and it says my account has been removed.I have filled up the recovery form 3 times and the replies were microsoft have not enough information to verify.I have recreate my microsoft acount with my lost account and link to my secondary account and that is about it.I still have the receipt for minecraft ,i feel so lost and hope at least microsoft can refund as I just brought it recently

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
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  1. DaveM121 937.5K Reputation points Independent Advisor
    2026-09-27T14:47:44.8566667+00:00

    I wish I had better news for you, this forum is just a user to user forum, for security purposes, no-one here has any account access, when a Microsoft account is hacked, if the hackers change the associated data like the Email, then that account is usually no longer recoverable, try using the process they provide on this link to recover a hacked account, if this process is not successful, sadly, that account cannot be recovered.

    https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

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