800701B1 Error for Specific Files

Question

I bought a new 64GB USB drive, and I keep encountering this error message when I try to store my movies on it. The file size is 3.4 GB, and the file transfer fails at around 10-15% every time I attempt to transfer it. Other files work just fine, and I've changed the format from exFat to NTFS, changed the device from readonly mode in the command prompt, and tried to change the windows registry settings, but the StorageDevicePolicies folder didn't exist on my computer.

Answer 1

Hi Nolte, John

Since other files transfer successfully, it would also be helpful to determine whether the issue is with the specific movie files rather than the USB drive itself.

Try copying one of the affected files to another location on your internal drive first. If that copy also fails, the file or source drive may be corrupted.

You can also run: chkdsk C: /scan

(replace C: with the drive that contains the movie files) to check for file system issues on the source drive.

If available, try copying the same movie file to a different USB drive or another computer to help determine whether the problem follows the file or the USB device.

Answer 2

Note : I am not a Microsoft employee and the responses are based on experiences and best effort.

The most common issues for this error appear to be drive related.
As this is a large file, it may take some time, so it might help to look at your Power Configuration settings detail and ensure that nothing is affecting the USB power chain.

Additionally, it may also be worth checking the drive for issues.
Open File Explorer and go to This PC.
Right-click your external drive and select Properties.
Go to the Tools tab and click Check under Error-checking to scan and repair file system errors

Depending on the brand of the drive, you may also want to see if it is a true 64GB drive or if there are issues there.

If you don't have issues there, you may want to consider completely re-formatting the drive with a Full (Not Quick) format and then do the data transfer.

Lastly also try the file transfer via a different device and see if that works or has issues.

If this works for you, please Mark is as an Accepted/Resolved, so that it can aid others as well

If some part has worked, please add additional notes, so that I(Community) can provide additional support based on additional information.