question

gizmo1269 avatar image
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gizmo1269 asked TongZhou-8743 answered

Creation of 'netAppAccounts' has been restricted in this region.

Hello all

When attempting to create a New NetApp account, I get "Creation of 'netAppAccounts' has been restricted in this region." for UK South.

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However, according to Azure products by region, Azure NetApp Files should be available? I have very recently registered for NetApp. So you think I need to wait a little longer? If so, how long should it take to become available?

Thank you


azure-netapp-files
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SumanthMarigowda-MSFT avatar image
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SumanthMarigowda-MSFT answered SumanthMarigowda-MSFT commented

@ Welcome to Microsoft Q&A Forum, Thank you for posting your query here!

Based on the error message: Creation of netAppAccounts has been restricted in this region. This situation may occurs when you try to attempts to create a NetApp account.

Cause:
Azure Resource Provider for Azure NetApp Files is not registered successfully.

Solution:
Complete all the steps described in Register the NetApp Resource Provider.

Navigation: In Azure Portal, go to subscriptions à select subscription using for ANF à under subscription, check and click on Resource Providers à in search box type netapp.

I was able to repro the issue: 143340-image.png
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  • Some time issue may be related to subscription(EA, CSP or PayG segments): Non-paying subscriptions for creating Netapp account.
    Non-paying subscription has no default access to ANF.
    Regional quota access request needs to been raised(quota) in this scenario

Please let us know if you have any further queries. I’m happy to assist you further.


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TongZhou-8743 avatar image
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TongZhou-8743 answered

ANF Offer Restrictions are new since ANF has gone GA on 10/4.

Customer might have been able to create accounts prior to this date, but customer has never used the service with this subscription. For customer to use the service, customer needs to use a subscription that is either falling under EA, CSP or PayG segments. Customer would need to use a subscription that is linked to a payment method.

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