unable to update phone number

Question

When logged into my account on Microsoft I am unable to update the phone number in my user profile

Answer 1

Have a look at:

https://support.microsoft.com/en-us/accounts-billing/manage/microsoft-account-security-info-verification-codes

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Note

The option to add a new phone number may not be available for your Microsoft account. You may only see options such as a recovery email address, Microsoft Authenticator, or a passkey when adding new sign-in or verification methods. Learn more about phasing out SMS as a method of authentication and account recovery.

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