my account was hacked

r hh 0 Reputation points
2026-09-28T22:48:39.86+00:00

hi, my outlook was hacked and they change my password and recovery email address, exactly first they hacked my recovery email and then outlook. I wrote rewie, your support said answer will be around 24 hours, but nothing? so what’s going on and how I can recover my account?

Outlook | Web | Outlook.com | Account management, security, and privacy
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  1. Jonathan Deives 82,475 Reputation points Independent Advisor
    2026-09-28T23:34:42.9933333+00:00

    This is a public forum for users to exchange information. For security reasons, no one here can access or verify account information.

    When a Microsoft account is hacked and the associated information is changed, such as the email address, recovering the account may no longer be possible. Please try following the recovery process provided by Microsoft in the link below:

    https://support.microsoft.com/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

    If this process also does not work, unfortunately, the account cannot be recovered.

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  2. r hh 0 Reputation points
    2026-09-28T22:49:35.4433333+00:00

    how long it will take? I am waiting for 3 days

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