Microsoft account got *beamed*

kane 0 Reputation points
2026-09-29T01:22:51.7266667+00:00

My child's microsoft account got hacked clearly easy to see based on emails provided, they have changed the recovery email and applied 2fa, i understand the account is lost but surely there is a reporting location for such a thing hackers using emails like you-got-beamed-lol@whatever using previous credit cards and sign in locations can prove ownership. Where can I go to notify someone to cancel the account generic reporting sends you in circles

Windows for home | Windows 11 | Accounts, profiles, and login
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  1. Jeronimo Fuerte 46,760 Reputation points Independent Advisor
    2026-09-29T02:53:45.1933333+00:00

    The best next step is to complete the account form here; it is not the same as the recovery one: https://aka.ms/recovermyaccount

    Once you submit it, your request will be reviewed by the team that handles account recovery situations like this. They will reach out to you by email with the next steps or let you know if they need any additional information to continue helping you. If they determine that the account was hacked and can't be recovered, they will close it so it can't be used anymore

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