The best next step is to complete the account form here; it is not the same as the recovery one: https://aka.ms/recovermyaccount
Once you submit it, your request will be reviewed by the team that handles account recovery situations like this. They will reach out to you by email with the next steps or let you know if they need any additional information to continue helping you. If they determine that the account was hacked and can't be recovered, they will close it so it can't be used anymore