Help publishing a correct address on a Bing Listing.

Question

Hello Bing Community,

I am reaching out because I have been having trouble getting help from the regular Bing Support recently, and I was wondering if anyone here could help me out.

This is regarding a business my company manages: [--PII REMOVED--]. Since August, the Rebase market listing has shown on the map with the wrong address, and I've been requesting an update from Bing Support, but I'm stuck in a loop: the listing gets republished, I wait 12 days, and nothing changes.

[--PII REMOVED--]

The correct address for this property is [--PII REMOVED--], but on the live listing it is displayed as [--PII REMOVED--] which is completely irrelevant.

Is anyone able to help me out with this update, or know of a different support team that I could escalate this to?

Any support on this would be greatly appreciated.

Kind regards,

Martina

Answer 1

Hello Lucus,

Thank you for your message.

Unfortunately, there is no longer any way to report the address via Bing Maps, since the "Suggest an edit" option only allows to close a location.At the same time, I've contacted Bing Support multiple times without any success.

All that is why I was reaching out here to check if anyone here could help, but I now understand that you can't.

In any case, thank you for your time.

Answer 2

Hi Martina Koleva,

Please note that our Microsoft Q&A forum is a public platform, and we will modify your response/ question to hide your personal information in the description. Kindly ensure that you hide any personal or organizational information the next time you post an error or other details to protect personal data.

If you're having trouble updating your business listing, you might find it helpful to try changing the address directly through Bing Maps.

Please know that the Microsoft Q&A forum doesn't have access to internal Bing Places data, so we're unable to make changes on your behalf. For more direct support, I recommend contacting Bing Places Support or Microsoft Support, they'll be best equipped to assist you. My best advice is to go through Bing Support first, as they specialize in business listing issues.

We are sorry for any inconvenience may have caused and thank you for your understanding.