Phone number

Question

I want to confirm that 866-381-5490 is a legitimate Microsoft number,

Answer 1

Microsoft's consumer support is done via chat, from Get Help app, https://support.microsoft.com/contactus.

If someone asks you to call, I wouldn't.

If you received a pop pup on your computer saying your computer is in some sort of trouble and you need to call Microsoft. DO NOT call. Instead, hold down Ctrl+Alt+Del, launch Task Manager and end all browser items to close that pop up. As long as you don't call and give them access to your computer, no damage done.

Answer 2

Microsoft will never cover your screen and urge you to call a phone number.

That's how you know it's a scammer.

Answer 3

Without a context from where you got the number, it is hard to say. But if you got it in a mail, or in some popup saying that your computer is infected, no, don't call that number. Do absolutely not call that number.

In which situation it could be a legit number? I can't really think of any... But if you met someone from Microsoft and you got a business card with that number, it might be legit.