question

LutzMahle-8612 avatar image
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LutzMahle-8612 asked MayankBargali-MSFT edited

Windows Azure registration phone number format

I can't specify a verification number that works.

On the one hand the system grumbles when you specify a country code, but at the same time it writes the brackets for that format.

We have a German number in the format +49 (1234) 56789-12 (example).

No format leads to the call for completing the registration:
(0 49) 1 23 45 67812 <- Country code should not be specified!?!
(1 23) 4 56 78 12 <- would be USA?
(0 12) 3 45 67 812 <- would be a country code as well?

I would like to make a support request to Microsoft, but the registration does not work and therefore no subscriber ID.

An 8 year old posting couldn't help either.

Can someone please help outside the continent of America and within the countries supported by Microsoft Azure?

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1 Answer

ryanchill avatar image
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ryanchill answered

Hi @LutzMahle-8612,

Hate to see you having issues with registering your phone number. It sounds like it may be a portal issue. Please following the instruction in the private comment below. In the meantime, you should still be able to file a billing support request where the team can get you over this last hump. Head over to Azure Support Options where you can create a new support request. You can use Microsoft account you intend to use to create the subscription to create the request.


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