Surface pro 4 pen jitter will it be fixed?

Anonymous
2016-04-07T10:02:55+00:00

My main problem is the pen jitter, and for that problem there are no solution (after 5 months), and when i adress the problem with the technician they seem to not know what i'm talking about.

When i draw slowly the line isn't perfect it is really wobly and ugly.

And the pressure levels are insane to work with, i have a 12wx cintiq that is supose to have the same specs but it works millios times better in everything.

If this problem do not get fixed quickly, this is my last go at microsoft, i'm turning mac user once i sell this crappy equipment.

Edit 21/04/2017:

People i fount the only solution is to sell the SP4, and buy a Wacom companion 2 or the new wacom mobile studio.

Both of them are far superior to the SP4. 

After a year there is no excuse for not having a fix for this problem, and worst than that there is no single reply from MS support in adressing this issue.

Good luck to any artist that bought this piece of .... and good luck.

Surface | Surface Pro | Display and screen

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  1. Anonymous
    2016-06-01T21:48:28+00:00

    It's seriously annoying me too. Only just discovered  that it's not actually me causing the terrible wobbly lines, but the Surface Pro 4! And this was the reason I bought the machine! Haven't they found a fix for this yet? I can't actually believe Microsoft okayed this product and actively pitched it as a production machine at creatives, and this glaring innacuracy with its performance was there all along!

    I haven't been this frustrated with drawing in my life. Microsoft! Sort it out now! We didn't pay hundreds, or even thousands of pounds for our devices to be given this sub-standard performance!

    34 people found this answer helpful.
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  2. Anonymous
    2016-07-20T08:31:54+00:00

    I'm having the same issue. I use a Cintiq but wanted something portable, it was a toss up between Ipad Pro and the Surface 4. 

    The jitter is horrible on the surface for sketching. I would be interested in knowing if this problem will be fixed. I'll check back here regularly but if it's not repaired I will have to get rid of this Surface 4.

    Kind regards

    Disappointed Artist

    5 people found this answer helpful.
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  3. Anonymous
    2016-07-20T16:36:57+00:00

    After the update, i feel like it is fixed. W10 preview, SP3  Onenote 2016

    28 people found this answer helpful.
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  4. Anonymous
    2016-07-20T23:37:02+00:00

    I've just removed then installed all updates on my surface the updates do improve the issue but its still there. Handwriting is improved but drawing, inking and slow lines are still jittery.

    From an artists point of view this is a huge pain because it makes sketches look like their done with a mouse, a fairly accurate mouse but the flow is gone.

    here is an example of slow straight lines that i'm getting . You'll notice the quicker hand writing is alright but drawing slow straight lines is still impossible

    10 people found this answer helpful.
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  5. Anonymous
    2016-07-21T00:30:42+00:00

    I would like to know if Mircrosoft is frantically trying to fix this or if this update is the best we are going to get..

    Is it a hardware problem of firmware? 

    I'm guessing if we don't get a reply then it's hardware and they are hiding from this problem hoping people just 'get used to it' 

    *facepalm

    Still contemplating taking mine back to the shop.  I'll continue to draw on it today

    5 people found this answer helpful.
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