Whenever users at my company try to reply or forward an email they receive, their signatures are not being added to the emails. There is no issue when they generate a new email, but only when replying or forwarding a message. I know this issue has been seen in the past, but I have been unable to find any permanent solution to it. Does anyone have any suggestions?
I have tried clearing the cache, using a different browser (currently our staff uses Google Chrome), and when they use Edge or I.E., it works, but the staff doesn't want to use I.E. because we have other apps that can only work on Google Chrome. I have attempted to edit their signatures and resave it, but this is hit and miss.
Any assistance in finding a permanent solution would be greatly appreciated!
Trescal North America - IT Help Desk