Bing Maps breaks left click until right click is registered

Robert Broccoli 1

Hello,

We are currently using the Bing v8 javascript library in our application.

There is an issue in chromium based browsers that is causing all left clicks to not register. We are able to reproduce this by panning the map and using the side back button on a mouse. We can replicate within our application and on https://www.bing.com/maps. The only thing that fixes the issue is right click back on the bing map, doing so reeanbles the ability to left click again.

Below is a video that illustrates the issue in our application and on bing's own map site.

https://transcripts.gotomeeting.com/#/s/6fbc2a09db10a9cb1cff22213e621b3eacf37a1d55daeb1033886fdf369eaef6

This issue does not happen in Firefox but happens in Chrome and in Edge.

Let me know if you need anymore information.

Thank you.

António Sérgio Azevedo 7,661 Reputation points Microsoft Employee

2021-10-28T10:51:35.92+00:00

@Robert Broccoli thank you so much for the level of detail provided while reporting this issue. I am calling the attention of the Product Team to this thread and will get back to you soon!
António Sérgio Azevedo 7,661 Reputation points Microsoft Employee

2021-10-28T11:00:18.497+00:00

Fyi I can as well reproduce this by clicking the "nextPage" button I have on my mouse.
IoTGirl 2,976 Reputation points Microsoft Employee

2021-10-28T22:01:31.163+00:00

Hi Robert,
Do you have this issue with other third party controls? Is this potentially due to a Chromium bug?
Sincerely,
IoTGirl
Robert Broccoli 11 Reputation points

2021-10-28T22:08:06.38+00:00

Not that we have found.

Our application has some non-bing elements like left hand hand panel and the header that you can see in the video. When the bug is active and we cannot left click anywhere, the only way we can get the left clicks to register again, is to right click onto the bing map, right clicking anywhere else outside of what is being render by the bing.js does not revert the issue. Which leads me to be believe its something isolated to the Bing map itself in a Chromium browser.

We tried a Google maps public website and could not replicate it in a Chromium or Firefox browser. Just another data point, not saying that Google and Bing maps are comparable/built the same way.

Let me know if I can provide anything that could be helpful.
IoTGirl 2,976 Reputation points Microsoft Employee

2021-10-29T23:57:42.03+00:00

I actually don't have a "Side Back Button" on my mouse. Is there a way to reproduce it without that unique hardware? Do you know what event it triggers in your setup? I believe those can be remapped.

Also, is this new behavior that worked before or is it something you just noticed?
Robert Broccoli 11 Reputation points

2021-10-30T00:29:08.303+00:00

I believe its anything that forces a browser action while the map is being panned. The easiest way we have been able to reproduce it is by attaching a "beforeunload" event to the web page, panning, forcing a back, then canceling the back action that gets caught by the "beforeunload". The resulting state of the web page should not allow any left clicks until you right-click on the bing map part of the page.

This wasn't actually found by us our company but instead by one of our users. They said that they've been experiencing it for a few months, but it's such an obsecure issue it could have been in there longer.