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ahmedbenjelloun-9351 avatar image
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ahmedbenjelloun-9351 asked ahmedbenjelloun-9351 edited

Exchange rule for mails approval by admin

Hello everybody,

I have create a rule in Exchange Admin Server (EAC) that forward a specific message for approval, to the admin.
The problem is when the message match the rule, it needs to go to an offline server which had a Discovery Database (I don't know if because it has this Discovey Database). I can see it in the "Queue Viewer" blocked trying to connect to the ip of this offline server..
But when I change the rule to onlu forward the message (without approval) to the admin, it works.

It is very urgent for me to resolve this problem since a lot of people mails kept blocked..

Thank you in advance for your help.

Kind Regards.

office-exchange-server-administrationoffice-exchange-server-mailflow
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I've just understood that the "arbritration" mailbox is in the database of the offline server.. that is why it want to connect to it.. the offline server is lost so is its database.. I don't know what to do, please help.

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mschiavon avatar image mschiavon ahmedbenjelloun-9351 ·

Fallow this guide to recreate missing mailboxes.


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1 Answer

joyceshen-MSFT avatar image
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joyceshen-MSFT answered

Hi @ahmedbenjelloun-9351

What's your Exchange server version?

Microsoft Exchange Discovery system mailbox holds all the admin audit log reports and also stores all the searches made for In-Place e-discovery.

You could try recreating it firstly.
Re-create the Microsoft Exchange Discovery system mailbox


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