Azure Domain Service Failed

Emil 1 Reputation point
2021-10-29T03:17:48.96+00:00

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{
"code": "DeploymentFailed",
"message": "At least one resource deployment operation failed. Please list deployment operations for details. Please see https://aka.ms/DeployOperations for usage details.",
"details": [
{
"message": "Resource cannot be created because the subscription doesn't have a sufficient payment history. Refer to docs for more info. https://go.microsoft.com/fwlink/?linkid=2172552"
}
]
}

  1. How i can fix this problem? Help me
Microsoft Entra

6 answers

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  1. Tiger 6 Reputation points
    2022-01-28T00:56:03.477+00:00

    My problem was solved recently. I contact the Azure Support and this is the final reply from Support Engineer:

    "Here is a summary of this case, should you need it for future reference.

    You opened the ticket, as you were unable to purchase a domain. Your issue consisted of 2 parts. Number one is the difference between your name and the name on the card, so we needed to manually validate it with the system that you are good to go. Secondly the lack of sufficient payment history. App Service Domain introduced a new policy to require sufficient payment history prior to purchasing a domain. Any subscriptions without sufficient payment history will not be allowed to purchase domains and will similarly receive error message (Unable to create\purchase App Service Domain. Following is the error message received: “Resource cannot be created because the subscription doesn't have a sufficient payment history.”). However, customers can be validated for payment history and those who are validated can be allowed to create domains
    "

    Actually, regarding first point, my Azure account name may not the same as the name on my card (which is normal, I think.) And for the second point, I do have a quite long purchase history with this Azure account (around one year for its SQL DBs). However, I switch my old card to a NEW card recently, I am not sure if this is the root cause for "doesn't have a sufficient payment history."

    Anyway, if you face this kind of issue, you'd better contact the Azure support for help. Otherwise, there is nothing we can do as a normal Azure user, when you want to purchase a domain from them.

    Hope it's helpful.

    1 person found this answer helpful.
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  2. Siva-kumar-selvaraj 15,546 Reputation points
    2021-10-30T18:08:25.4+00:00

    Hello @Emil ,

    Thanks for reaching out and apologies for inconvenience caused by this issue

    You may get these kind of error when your current subscription doesn't have a sufficient payment history or there could be some past due balance or some declined credit card transaction which might have caused payment failure for subscription renewal etc..,

    If non of these match your scenario then I would recommend you to reach out to Azure subscription support team to get more insight on this issue and if you don't have MS support plan then I can help you with One-time free support.

    Hope this helps.

    ------
    Please "Accept the answer" if the information helped you. This will help us and others in the community as well.

  3. vu quyen 1 Reputation point
    2021-11-05T07:31:19.33+00:00

    i want how to fix this error , i can't register domain with pay as you go azure

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  4. Tiger 6 Reputation points
    2021-11-30T05:58:11.167+00:00

    I also have the same error here: my previous credit card used in Azure was disabled, before I switched to the new credit card, I tried to buy a domain with the existing payment method, and then I got error. Now I have switched to the new credit card, and I can use it with no problem elsewhere, but when I tried to buy domain from Azure, I got this error message: "Resource cannot be created because the subscription doesn't have a sufficient payment history".

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  5. Blake Treglown 1 Reputation point
    2022-01-27T19:54:36.973+00:00

    Was anyone able to figure this one out? I have a new subscription with Azure (haven't had my first invoice yet) and I receive the same error. I have reached out to multiple support engineers at Microsoft with support request and none seem very helpful.

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