SOME Teams not showing up in Groups within Outlook

Question

I have just rolled out Microsoft Teams for our company and created  a couple dozen Teams and added members to them. Most of those Teams appeared automatically in Outlook as Groups, but not all of them appear. The ones that don't also don't seem to be searchable. They were all created from within the Teams desktop app directly in the same manner and I'm an owner in all cases. Is there a setting I've missed or a way to manually get a Team to show up in Outlook Groups?

To be clear, I'm NOT looking for threaded conversation to go there or anything. I'd just like to use the Team Calendar but the associated Team isn't appearing.

Answer 1

OK, It appears that this is new functionality rolled out in late June of 2018. It used to be that Microsoft Teams, by default, all appeared under the "Groups" heading in Outlook by default but there was a lot of noise from admins that they did not want all Teams to appear there for various and legitimate reasons. Based on this feedback, the functionality was changed on our around June 28th of 2018 to hide all Teams from Outlook clients by default.

In order for a Team to show up under "Groups" in the Outlook desktop client, you must connect to Exchange Online PowerShell (https://docs.microsoft.com/en-us/powershell/exchange/exchange-online/connect-to-exchange-online-powershell/connect-to-exchange-online-powershell?view=exchange-ps) and then run the following cmdlet:

Set-UnifiedGroup -Identity "<Group Name>" -HiddenFromExchangeClientsEnabled:$false

Note that .NET Framework 4.7.2 must be installed on the machine from where you are performing this command, as the -HiddenFromExchangeClientsEnabled and the -HiddenFromAddressListsEnabled (which may also be required for this to work? We did it before finding the switch relating to Clients) switches were added with the 4.7.2 Framework release. Find the standalone .NET 4.7.2 Framework installer here: https://www.microsoft.com/net/download/dotnet-framework-runtime

Answer 2

Hi KenRichardsonKS,

As far as I know, when you create a Microsoft Team, on the backend, you’re creating an Office 365 Group.

I suggest you first check if the invisible team exists in the group list in Office 365 portal.

In  https://portal.office.com/ > Admin > Groups > Groups

If the team exists in the group list, please try to discover the group in Outlook web app by following the steps below:

In OWA > right click on the Group folder > Discover > type the name of the teams in the search field

If the issue persists, you can provide us some screenshots to clarify this problem.

Regards,

Huni

Answer 3

Hi KenRichardsonKS, 

I'm writing to follow up on this thread. If there are any updates on your side, please post back at your convenience.

Best regards,

Shyamal

Answer 4

I have opened a case with Microsoft Support over this. I have spoken to two support people because the first person that answered my ticket was on the EU support team. He believed there was a way to fix the issue via Exchange Online PowerShell but after one try, moved the ticket to the NA support team who tells me that there is, 100%, no way to make a group created in MS Teams to appear as a group in Outlook anymore. Despite having a couple dozen that do appear there...

Answer 5

Recently created teams show up in Admin>Groups, but I cannot find them anywhere in O365 Outlook.  If the functionality is removed, it should be easier for users to connect to the Group in Outlook.  

We use Teams to build OneNote, but we use Groups for email communications.

There seems to be a disconnect between technical capabilities and actual usability.