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WSUS updates stuck on "downloading" status

Eric 1 Reputation point
2020-08-06T18:44:30.003+00:00

Hi all,

I'm using WSUS on air-gapped networks using the wsusutil for import/export packages. Recently, after updating the wsuscontent folder with the latest updates and running the july export xml.gz, some of the updates are stuck on the "downloading" status. I realize this usually means they're missing from the wsuscontent folder, but after looking up the file URI I've verified that all of these updates are there and in the correct location.

Additionally, some of the updates that display "downloading" are actually installed on the clients.

???

I'm using server 2016.

Windows for business | Windows Server | User experience | Other
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  1. Rita Hu -MSFT 9,666 Reputation points
    2020-08-07T02:07:31.607+00:00

    Hi Eric-7000,

    Thanks for your posting on this forum.

    To avoid misunderstandings, please help to verify whether the wsusutil.exe export and import prerequisites are met or not.

    16255-1.png

    Regards,
    Rita

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  2. Adam J. Marshall 10,786 Reputation points MVP
    2020-08-06T19:01:52.737+00:00

    run a wsusutil reset on the online WSUS server, then after 48 hours re-export and re-copy the WsusContent folder to the disconnected system.

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