question

75465526 avatar image
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75465526 asked 75465526 commented

Why does Windows PC Health Check show my cpu as not being supported when web documentation says it is ?

I run the windows health check for windows 11 upgrade, it says my cpu:

Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz 2.80 GHz

is not supported, while:

https://docs.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-10-21h1-supported-intel-processors

says it is.

145183-enabled-cpu.png145116-setup.png145144-check-result.png



windows-11
enabled-cpu.png (21.9 KiB)
setup.png (72.6 KiB)
check-result.png (118.5 KiB)
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1 Answer

AndreasBaumgarten avatar image
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AndreasBaumgarten answered 75465526 commented

Hi @75465526 ,

the link you posted in your question is for Windows 10 21H1` not for `Windows 11

145185-image.png

The list for Windows 11 you will find here: https://docs.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-11-supported-intel-processors
And the Intel(R) Core(TM) i7-7700HQ is not on this list.


(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards
Andreas Baumgarten



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