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JoeMelone-5244 avatar image
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JoeMelone-5244 asked AndreasBaumgarten edited

Why does PC Health Check show my CPU as not being supported when it is in the list?

My HP laptop has a Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz 2.90 GHz and is in the list of supported CPU but the PC Health Check says it is not a supported CPU.

windows-11
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1 Answer

AndreasBaumgarten avatar image
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AndreasBaumgarten answered AndreasBaumgarten edited

Hi @JoeMelone-5244 ,

I am not sure which list you are referring to. But in the official list of supported Intel CPUs for Windows 11 the Intel(R) Core(TM) i7-7500U CPU isn't listed:
https://docs.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-11-supported-intel-processors


(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards
Andreas Baumgarten

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