Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,429 questions
Authenticator app is not giving notification
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 96%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETH%3C/text%3E%3C/svg%3E)
Tech` Help
1
Reputation point
Hi,
I got an email id from my organization like ar@xyz .com. I have an Android device(phone). Please have a look on the below problems I am facing while using authenticator app on my phone.
- When I try to add account in the Authenticator App then I got a message as "Approve sign in request" "Open your Microsoft Authenticator app and approve to sign in." whereas I inside app I am getting this message to approve for app log in. How it is possible?.
- When I try to login the same account for outlook or ms team using browser or app on my laptop I was able to logged without any notification on the app and I don't see any QR code to scan even.
- I am facing this issue of notification when I try to access Azure Dev Opps for my organization only. I am able to logged in to the outlook or team using browser or app without any notification on authenticator.
- The most important issue is I am not able to add my company account to the authenticator app which is one of the biggest problem I am having.
Please help me to sort out this issue as soon as possible so that I can continue my work.
Thanks
AR