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Steve-1095 avatar image
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Steve-1095 asked GaryReynolds answered

Healtcheck premium support

I had an Active Directory, SQL and Exchange health check performed by Microsoft at my previous employer 10 years ago.
That helped to map out the issues better and to solve the necessary problems.
Used the tool "free" for a year

It is somewhat more bureaucratic at my current employer, and it is not yet possible to obtain the correct information from Microsoft.
Is this service still provided by MS for customers with premium support?

windows-active-directory
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DSPatrick avatar image
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DSPatrick answered

To check the health of an active directory domain you can use the two tools dcdiag and repadmin or optionally the replication status tool here.
https://www.microsoft.com/en-us/download/details.aspx?id=30005

I'd try asking experts here about tools for SQL server and Exchange server.
https://docs.microsoft.com/en-us/answers/topics/58065/sql-server-general.html
https://docs.microsoft.com/en-us/answers/topics/46491/office-exchange-server-itpro.html



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Steve-1095 avatar image
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Steve-1095 answered

Thanks for the links. I can start with that.
But the health check (RAP) tool from MS for a customer with a premium support was much more extensive, I thought.
In addition to replication errors or other issues for DNS, GPOs, lingering objects, DHCP, etc., you were also shown the best practice settings for each problem.
Is this service (RAP tool) still available, or are these tools the only health check tools?

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DSPatrick avatar image
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DSPatrick answered

Glad to hear, you're welcome.

the health check (RAP) tool from MS for a customer with a premium support

Sorry, but no clue on this one, you may need a support case here to check on availability.
https://support.serviceshub.microsoft.com/supportforbusiness

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GaryReynolds avatar image
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GaryReynolds answered

Hi @Steve-1095

Yes RAPs are still available, however, they are now called On-Demand Assessment and are available through the Microsoft Service Hub.

https://docs.microsoft.com/en-us/services-hub/health/getting-started-ad

Gary.

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