Healtcheck premium support

Steve 41 Reputation points
2021-11-01T11:07:58.693+00:00

I had an Active Directory, SQL and Exchange health check performed by Microsoft at my previous employer 10 years ago.
That helped to map out the issues better and to solve the necessary problems.
Used the tool "free" for a year

It is somewhat more bureaucratic at my current employer, and it is not yet possible to obtain the correct information from Microsoft.
Is this service still provided by MS for customers with premium support?

Active Directory
Active Directory
A set of directory-based technologies included in Windows Server.
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  1. Dave Patrick 425.7K Reputation points MVP
    2021-11-01T12:47:49.113+00:00

    To check the health of an active directory domain you can use the two tools dcdiag and repadmin or optionally the replication status tool here.
    https://www.microsoft.com/en-us/download/details.aspx?id=30005

    I'd try asking experts here about tools for SQL server and Exchange server.
    https://learn.microsoft.com/en-us/answers/topics/58065/sql-server-general.html
    https://learn.microsoft.com/en-us/answers/topics/46491/office-exchange-server-itpro.html

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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  2. Steve 41 Reputation points
    2021-11-01T13:45:07.307+00:00

    Thanks for the links. I can start with that.
    But the health check (RAP) tool from MS for a customer with a premium support was much more extensive, I thought.
    In addition to replication errors or other issues for DNS, GPOs, lingering objects, DHCP, etc., you were also shown the best practice settings for each problem.
    Is this service (RAP tool) still available, or are these tools the only health check tools?

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  3. Dave Patrick 425.7K Reputation points MVP
    2021-11-01T13:50:01.203+00:00

    Glad to hear, you're welcome.

    the health check (RAP) tool from MS for a customer with a premium support

    Sorry, but no clue on this one, you may need a support case here to check on availability.
    https://support.serviceshub.microsoft.com/supportforbusiness

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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  4. Gary Reynolds 9,376 Reputation points
    2021-11-01T23:22:26.163+00:00

    Hi @Steve

    Yes RAPs are still available, however, they are now called On-Demand Assessment and are available through the Microsoft Service Hub.

    https://learn.microsoft.com/en-us/services-hub/health/getting-started-ad

    Gary.

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