Error during on premise network creation

Gregory Letellier 21

Hi,

I'm attempt to create environnement for deploying a windows 365 cloud pc and i'm stuck when i'm create the on premise network, i've an error said me the Azure AD are not synced =>

Azure AD device sync : Error

all other fields are passed, but when 'im looking in my azure domain service my active directory are already synced.

Synchronisation avec Azure AD Synchronisé le mar., 02 nov. 2021 09:03:52 UTC.

perhaps i've missed one configuration step, anyone has encountered this problem ?

Thx for your help

Gregory Letellier

JamesTran-MSFT 36,361 Reputation points Microsoft Employee

2021-11-02T23:07:05.71+00:00

@Gregory Letellier
Thank you for your post!

When it comes to your sync error, are you able to share the full error message or screenshot of what you're seeing, so I can gain a better understanding of your issue?

Additional Links:
Troubleshooting Errors during synchronization
Troubleshoot an object that is not synchronizing with Azure Active Directory

If you have any other questions, please let me know.
Thank you for your time and patience throughout this issue.
Gregory Letellier 21 Reputation points

2021-11-03T08:07:23.437+00:00

Thank you for your reply James

My error are visible at this url http://www.kletellier.ovh/error.png

i've not enable ad connect because we doesn't need local active directory synchronization, we have only one user in our azure ad and this one need cloud pc license assignement. Where can i find more information on this kind of error ?

Thank you for your help
Gregory Letellier
JamesTran-MSFT 36,361 Reputation points Microsoft Employee

2021-11-03T20:39:59.897+00:00
@Gregory Letellier
Thank you for the quick follow up on this for providing the screenshot of your error!

Based off your error message, it looks like you'll need to enable Azure AD Device Sync in order to deploy Windows 365.

How're you deploying your windows 365 cloud pc, are you following any documentation for this?

Can you share all the steps you're using to create your Windows 365 Cloud PC and on-prem network?

I also found some documentation to create an on-premises network connection, and based off the troubleshooting documentation, this looks like it might be related to Microsoft Endpoint Manager, so I've added the tags to this thread so their community can take a look at this issue as well.

If you have any other questions, please let me know.
Thank you for your time and patience throughout this issue.
Gregory Letellier 21 Reputation points

2021-11-04T08:27:03.257+00:00
Hi James, i'm following this procedure : https://learn.microsoft.com/en-us/windows-365/enterprise/deployment-overview and i'm stuck in step 2

i've one user, and assign license to him.

i've created a virtual network

i've create an azure ad domain service and affect dns ip to virtual network

i've create an group resource

and after i'm trying to create the onpremise network befor creating deployment policies

i've also tested this with a personal domain name instead of subdomain on onmicrosoft.com and throwing same issue

Azure AD Device Sync is always required to deploy Windows 365 cloud pc or it's for specific configuration (perhaps i've misconfigured an option) ?

Thank you for your help !!

Accepted answer

JamesTran-MSFT 36,361 Reputation points Microsoft Employee

2021-11-04T17:54:03.65+00:00

@Gregory Letellier
Thank you for following up with this!

Based off your issue, Windows 365 currently isn't supported here on the Q&A forums, but you can reach out to our Windows 365 experts via their Windows 365 Tech Community page or by leveraging the Contact help/support section within our Windows 365 Troubleshooting documentation.

Additional Links:
Windows 365 feature requests
Windows Tech Community

Thank you for your time and patience throughout this issue.

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Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.
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1 additional answer

Gregory Letellier 21 Reputation points

2021-11-08T10:08:42.117+00:00

Thank you for your help James
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