Need help with IRM+OME. Encryption showing failed in Test-IRMConfiguration.

Question

Need help with IRM+OME. Encryption showing failed in Test-IRMConfiguration.

Encryption showing failed in Test-IRMConfiguration

Executing the PowerShell cmdlet Test-IRMConfiguration -Sender

Answer 1

-In OWA we were able to see and use both the options of Encrypt and Do not Forward and then send an email to external address.

-Sent a test email to my organization email address, which I received and it was encrypted with Forward button being greyed out. Hence confirmed that encryption is working as expected.

-received confirmation from our engineering team that the cmdlet Test-IRMConfiguration has to be executed along with recipient parameter or else would fail.

-checked internally with EXO resources and there were code changes done to that command, if we don't use -Recipient parameter, it will block creating ad hoc license without specifying a recipient.

Run the Test-IRMConfiguration with org domain, sender address, recipient address and make sure it pass. If it does not show Pass then something is wrong with IRM configuration.

Test-IRMConfiguration <Org> -Sender <sender email address> -Recipient <recipient email address>

More information:

article https://learn.microsoft.com/en-us/powershell/module/exchange/test-irmconfiguration?view=exchange-ps