I have about 70 Android devices enrolled on Intune / Microsoft Endpoint Manager, all are exactly the same hardware, running the same O/S version. I am using the Corporate Owned Dedicated Device (CODD) enrolment profile.
I noticed from Intune today that about 20 devices are showing their last Check-in as September (i.e. about 2 months ago).
I have checked with the end user of one of these devices to make sure it's online, and it is (can access Internet etc.) I have asked them to reboot, and also Sync from the Intune app from within Android, but this hasn't made any difference (still showing last login as 2 months ago).
From Intune I can't reboot (just says pending), and it's showing that the configuration profile is also "pending".
There is no Sync option for the device which I believe to be down to the fact I'm using a CODD profile (usually this option would be available from the Device Overview).
Any ideas what's happening here and how I can force a sync please?