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Issues with finding my certifications and badges in the Certification Dashboard
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 21%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Beate Sommer
1
Reputation point
Hello, I contacted you earlier to get your help merging my accounts. You confirmed that the merge was complete and that my badge was reissued on the merged account with MCID: 10801888. However, going to my Dashboard I am not able to find my badge or certification. I need to find this and am waiting for a message to retake the exam as it is getting close to the end of the validity period for the certification. I am not receiving any message and I not able to see any possibilities for a retake on my dashboard.