Azure Media Services
A group of Azure services that includes encoding, format conversion, on-demand streaming, content protection, and live streaming services.
302 questions
Video Unavailable when Auto-detect multi language is selected - Azure Video Indexer
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Shakeel Ibrahim
1
Reputation point
Video Indexer throws error and abruptly fails indexing with error message "Video Unavailable" if Auto-detect multi language is selected, also tried indexing same media in .wav .m4a and mp4
trace id provided by azure indexer is: Trial---35960599bb---d2de38e4-c24b-4885-bb23-f5ea8b8fb8c0
any help is highly appreciated
{count} votes
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Grmacjon-MSFT 15,696 Reputation points2021-11-04T22:10:05.643+00:00 Thanks for bringing this issue to our attention. When did you start noticing this issue? Can you please send us a sample video file so we can try to repro this on our end.
You can email us at : azcommunity@microsoft.com with the subject ATTN: Grace including a sample video file and a link to this thread.
Thanks,
Grace -
Shakeel Ibrahim 1 Reputation point
2021-11-05T06:31:03.217+00:00 @Grmacjon-MSFT I'm afraid I can't share the sample due to obvious reasons, I tried reproducing this issue with different sources and it's not reproducible for any except the mentioned source, could you perhaps look into it using the trace id (Trial---35960599bb---d2de38e4-c24b-4885-bb23-f5ea8b8fb8c0) provided by azure indexer
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