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WickertAndreas-3024 avatar image
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WickertAndreas-3024 asked WickertAndreas-3024 answered

On-Premise-Gateway Throws sometimes Exception "The system cannot find the file specified"

Hello,

I am using quite a lot the on-premise gateway in our LogicApps.
Since yesterday not all, but few (10-20%) requests throw the following exception:
{
"status": 500,
"message": "The system cannot find the file specified.\r\n\r\nclientRequestId: 6bf4ac05-e01f-4842-xxxx-3b439e5274b8",
"error": {
"message": "The system cannot find the file specified.\r\n"
},
"source": "gatewayconnector-gwc.azconn-gwc.p.azurewebsites.net"
}

We have checked Firewall / AntiVirus and all other local stuff, but everything seems working fine and do not interrupt the data traffic.
We also moved the on premise gateway to another server, but id didn't help...
All failing requests do not receive the on premise gateway because the request id could not be found in the gateway logs.
Working requests can be found.

For this error message, I couldn't find really useful tips and solutions.
I activated all possibilities in the diagnostic settings for the gateway, but no exception has been logged.

Can anyone help?

Best regards
Andreas


azure-logic-appspower-query-not-supported
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Ehren avatar image
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Ehren answered

Power Query is no longer supported here on Q&A. Please post your question over on the Power BI Community site (either in the Gateway section, or in https://aka.ms/PQCommunity if you suspect it's more PQ-related).

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WickertAndreas-3024 avatar image
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WickertAndreas-3024 answered

Hello,

this is not a Power Query issue.
Sorry, I have forgotten to mention, that I am using a Custom Connector to Access a on premise API interface for reading/writing data.

Best regards
Andreas

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