Sometimes USB ports don't work

asked 2021-11-04T21:37:15.667+00:00
21 Reputation points

Sometimes my computer's USB ports don't work when the computer wakes up from sleep mode.
I've tried everything to fix this, but it's probably not so much a problem of the individual parts of my computer and/or software, but it could be a conflict of the combination of it.
"powercfg hibernate option" is disabled and I would like to keep it that way because the computer has an SSD drive.

I was now thinking of creating a task associated with the event ID 1 , Source Power-Troublshooter from the system log. This is an event that is signaled every time the computer wakes up from sleep mode. Then I can run a batch file that gives a command that should give an extra 'boost' to the system and wake those USB ports from sleep.
I already linked a batch file to EventID 1, source "Power-Troublshooter" and it works as I expect.

But is there such a batch command that does that and meanwhile has no effect on the system if it does wake up fine anyway? Maybe something with "powercfg"?

regards

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  1. answered 2021-11-26T04:54:10.657+00:00
    21 Reputation points

    I am still looking for a solution to the problem with my USB ports so I ended up reinstalling Windows PRO, but that didn't fix the USB problem.

    Then I took a closer look at the energy information of my devices and I saw differences in the energy settings of my USB devices.
    For one pecefic device the values of status S1 and S2 been not specified . Is this right?
    Or could this be the disturbing factor? See the print screens below:

    152720-host-controller-energie.jpg

    152743-generieke-usb-hub-energie.jpg

    152696-usb-hoofdhub-energie.jpg

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