Non è stato possibile inviare il messaggio. Non si dispone dell'autorizzazione per l'invio di un messaggio per conto dell'utente specificato

Murray B 1 Reputation point
2021-11-05T10:23:59.557+00:00

Buongiorno,
in Outlook 365, cercando di inviare per conto di un altro utente ( casella condivisa ) ricevo l'errore
"Non è stato possibile inviare il messaggio. Non si dispone dell'autorizzazione per l'invio di un messaggio per conto dell'utente specificato"
146824-xelis.jpg

Le impostazioni "invia come" di exchange sono corrette, includono il mio account, come in allegato, cosa posso fare?
Grazie

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  1. Faery Fu-MSFT 7,336 Reputation points Microsoft Employee
    2021-11-08T09:40:50.907+00:00

    Hi @Murray B ,

    Currently in Microsoft Q&A we only support English, could you please use English in the following description? Then we can help to solve your issues.
    According to the display of the machine translation, are you having a problem with the Send As Permission on the client side?
    As far as I know, it takes a while for permissions to be synchronized to the client. Is it working normally now?

    If you still have this problem, you can try the following steps:

    1. Switch to online mode via File > Account settings > Account settings > change > uncheck Use Cached Exchange Mode
    2. Create a new profile to test if the issue persists:
      (1)Exit Outlook.
      (2)In Control Panel, click Mail.
      (3)Choose Show Profiles > Add. In the Profile Name box, type a name for the profile, and then choose OK.
      (4)Add your account to test if the problems is resolved.

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