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Sam-1235 avatar image
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Sam-1235 asked YutongTie-MSFT commented

Can't connect to bot

I am trying to interact with my bot. It was working one second and then the Azure Portal all of a sudden removed my channels and I am not able to re-add any of my channels. This is causing my bot to error out with a 401 Invalid AppId passed on token. It seems like Bot Services is completely down.

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This is what I keep seeing when I try to load my channels and I can't report this to Azure without paying for a support plan which is utter nonsense.

azure-bot-service
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1 Answer

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YutongTie-MSFT answered YutongTie-MSFT commented

Hello,

Thanks for reaching out to us. I am sorry without more details of your error, I can not help a lot. But I can enable you a one time free support ticket so that you can solve your issue even if you have no support plan at this time. Please let me know if you want one.


Regards,
Yutong

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@Sam-1235

Hope you have solved your issue, please let me know if you need further help.

Regards,
Yutong

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