Can't connect to bot

asked 2021-11-05T15:14:09.027+00:00
Sam 1 Reputation point

I am trying to interact with my bot. It was working one second and then the Azure Portal all of a sudden removed my channels and I am not able to re-add any of my channels. This is causing my bot to error out with a 401 Invalid AppId passed on token. It seems like Bot Services is completely down.

146790-image.png

This is what I keep seeing when I try to load my channels and I can't report this to Azure without paying for a support plan which is utter nonsense.

Azure Bot Service
Azure Bot Service
An Azure service that provides an integrated environment for bot development.
536 questions
No comments
{count} votes

1 answer

Sort by: Most helpful
  1. answered 2021-11-06T14:51:06.84+00:00
    YutongTie-MSFT 24,386 Reputation points Microsoft Employee

    Hello,

    Thanks for reaching out to us. I am sorry without more details of your error, I can not help a lot. But I can enable you a one time free support ticket so that you can solve your issue even if you have no support plan at this time. Please let me know if you want one.

    Regards,
    Yutong