If you are using Office 365, then all the contacts should be created in Exchange Online and viewable via any mail client in the address book.
How are you creating team member contacts now?
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Being a non-techhy and working for a very small company using Office 365 Exchange I find it almost impossible to find instructions to create an address book that has all team members contacts included and for this to be accessed by everyone from one place. Also when a new contact is emailed for this to be automatically added to the address book?
All I find is computer code or long explanations on how to create lists, contacts, groups and so on, but non is making any sense
If you are using Office 365, then all the contacts should be created in Exchange Online and viewable via any mail client in the address book.
How are you creating team member contacts now?
The Offline Address book is from Exchange Online and the Outlook client syncs it locally.
You can view/add/delete users in the portal
https://learn.microsoft.com/en-us/microsoft-365/business-video/add-user?view=o365-worldwide
As Andy mentioned, if you would like to maintain a contact list on the Exchange side, you can create contacts in the Exchange Admin center.
You can see the list in All Contacts in the Address Book.
If you would like to have users maintain their own contact lists in Outlook, and being able to share their lists with other organization users, you may need to have users share their contacts with each other.
Here is a link on this topic for your reference: Share a contacts folder with others
Another workaround I could think of is to create a specific shared mailbox or use a existing mailbox and assign the editor permission of the contact folder to all users.
Then all users can see the contact folder and add their own contacts to this folder.
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