question

Adrian-2054 avatar image
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Adrian-2054 asked AndyDavid answered

Exchange Online converting email and include them as attachment

Hello, after create rule which prepend the message with the disclaimer, some mail (sent by automatic systems) they come in the attachment. In the attachment is the content of the original e-mail
Why is this happening and can it be fixed?

office-exchange-server-administration
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1 Answer

AndyDavid avatar image
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AndyDavid answered

If Exchange can't modify the message to add the disclaimer than that is expected:
https://docs.microsoft.com/en-us/exchange/policy-and-compliance/mail-flow-rules/signatures?view=exchserver-2019#fallback-options-for-disclaimer-rules

You can change the rule to not apply the disclaimer in this case for these messages:

146963-image.png



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