Lost Authenticator access

Dana O 16 Reputation points
2021-11-08T00:23:50.387+00:00

I had Authenticator setup correctly on a previous iPhone and I didn’t know I needed to backup the app before switching to a new phone. Now I can’t use the Authenticator app to verify my identity when trying to log in. I also don’t have any backup codes associated with this login.

Is there a way I can reset the login associated with Authenticator so that I can regain access to my Teams account?

Microsoft Security | Microsoft Authenticator
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