Windows 10 to 11 update issue.

asked 2021-11-10T15:26:10.303+00:00
Waitmate1092 1 Reputation point

I have a problem with the Windows 11 update. Whenever I try to update it, it stops at 60% and then shows 'undoing changes done to your PC'. This is the Windows update log. Hope you find it useful.

148210-windowsupdate.log

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. answered 2021-11-10T16:48:44.1+00:00
    Juan Sobrado - MSFT 301 Reputation points Microsoft Employee

    Hello @Waitmate1092

    In this case the logs we need to review are setup log, with the setupact.log located in $Windows~BT\Sources\Panther been the most important one. The SetupDiag.exe tool: https://learn.microsoft.com/en-us/windows/deployment/upgrade/setupdiag#using-setupdiag is very useful to collect a high level overview of the error and use it as a starting point to troubleshoot installation problem.

    Let us know the results,

    Regards,

    Juan Sobrado

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