Windows 10 to 11 update issue.

Question

I have a problem with the Windows 11 update. Whenever I try to update it, it stops at 60% and then shows 'undoing changes done to your PC'. This is the Windows update log. Hope you find it useful.

148210-windowsupdate.log

Answer 1

Hello @Waitmate1092

In this case the logs we need to review are setup log, with the setupact.log located in $Windows~BT\Sources\Panther been the most important one. The SetupDiag.exe tool: https://learn.microsoft.com/en-us/windows/deployment/upgrade/setupdiag#using-setupdiag is very useful to collect a high level overview of the error and use it as a starting point to troubleshoot installation problem.

Let us know the results,

Regards,

Juan Sobrado