OneDrive, SharePoint and Autosave

Berat Barış Kuzu 101 Reputation points
2021-11-10T21:12:00.313+00:00

Hello,

I'm using OneDrive to access our work files. Both Autosave options are enabled on Office Apps and Onedrive.

I'm using both a personal account and a work account. After having issues with my credentials and office not recognizing my work account, I had to remove the credentials from Credentials Manager.

After this, OneDrive's AutoSave option has started to randomly not work. I'm opening a file, autosave is not turned on, I turn it on It asks me for a location. I choose the location(even though I didn't have to before) I close the file and open it again. Autosave disabled again.

There are multiple people working on the same file at the same time mostly so this is really frustrating.

I tried un-linking and linking the account.
I tried renaming Office 16 to in registry .old to create a new registry data base.

These options didn't work for me.

Edit: I noticed one thing, if open the file from OneDrive's tray menu. It works but If open it from a shortcut or from the folder, it doesnt.

What else I can do?

Thanks.

OneDrive Management
OneDrive Management
OneDrive: A Microsoft file hosting and synchronization service.Management: The act or process of organizing, handling, directing or controlling something.
802 questions
SharePoint
SharePoint
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
6,067 questions
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Accepted answer
  1. Berat Barış Kuzu 101 Reputation points
    2021-11-11T00:37:56.1+00:00

    I fixed the issue with

    "Open the file from within the associated app such as Word, PowerPoint, Excel, click File>Open, select OneDrive- CompanyName or Sites-CompanyName, navigate to the file and open it, check if AutoSave appears enabled."


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