I fixed the issue with
"Open the file from within the associated app such as Word, PowerPoint, Excel, click File>Open, select OneDrive- CompanyName or Sites-CompanyName, navigate to the file and open it, check if AutoSave appears enabled."
This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
Hello,
I'm using OneDrive to access our work files. Both Autosave options are enabled on Office Apps and Onedrive.
I'm using both a personal account and a work account. After having issues with my credentials and office not recognizing my work account, I had to remove the credentials from Credentials Manager.
After this, OneDrive's AutoSave option has started to randomly not work. I'm opening a file, autosave is not turned on, I turn it on It asks me for a location. I choose the location(even though I didn't have to before) I close the file and open it again. Autosave disabled again.
There are multiple people working on the same file at the same time mostly so this is really frustrating.
I tried un-linking and linking the account.
I tried renaming Office 16 to in registry .old to create a new registry data base.
These options didn't work for me.
Edit: I noticed one thing, if open the file from OneDrive's tray menu. It works but If open it from a shortcut or from the folder, it doesnt.
What else I can do?
Thanks.
I fixed the issue with
"Open the file from within the associated app such as Word, PowerPoint, Excel, click File>Open, select OneDrive- CompanyName or Sites-CompanyName, navigate to the file and open it, check if AutoSave appears enabled."