Microsoft profile got blocked on Pearson Vue

KABBIL GI 1 Reputation point
2021-11-12T05:39:19.343+00:00

Hi,

When paying a fee for the MTA exam using my debit card I got error like denial multiple times so after some failed attempts I got an error like this,


We can’t access your Microsoft profile as it appears to be blocked on Pearson VUE.
You can contact Pearson VUE Support for further assistance. If you still need help, please click Ask a question on the Microsoft Certification Program support forum.


So I tried contacting the support team for getting help as I planned today to take the exam by 12:45 PM they informed me it takes at least 24-48 hrs to get that issue rectified. So please help me in getting that issue resolved ASAP and also please guide me in paying the fee for the exam as I only have a debit card with me. Thanks!

Regards,
Kabbil GI

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  1. Leon Laude 85,881 Reputation points
    2021-11-12T08:00:45.73+00:00

    Hi @KABBIL GI ,

    Please note that Microsoft Certification / Certification Profile is currently not supported in the Q&A forums, the supported products are listed over here https://learn.microsoft.com/en-us/answers/products.

    You can ask the experts in the dedicated Certification Profile forum over here:
    https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof

    ----------

    If the reply was helpful please don't forget to upvote and/or accept as answer, thank you!

    Best regards,
    Leon

    1 person found this answer helpful.

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