Receiving invoice from deleted tenant.

Vugar Samadov 1

I deleted tenant recently. But today I received invoice from Microsoft. I can't sign in to account because I deleted tenant. If I managed to delete tenant doesn't that mean I had no pending invoices otherwise it wouldn't let me delete it? What should I do?

James Hamil 26,986 Reputation points Microsoft Employee

2021-11-16T00:22:46.997+00:00

Hi, we are investigating your issue and will update you shortly.

Best,
James

1 answer

James Hamil 26,986 Reputation points Microsoft Employee

2021-11-16T00:44:02.597+00:00

Hi @Vugar Samadov , it is common to get invoices for $0.00. So if you deleted your tenant and got that invoice then I wouldn't worry about it. However if it's a non-zero amount I suggest filing a support ticket for our billing department: https://azure.microsoft.com/en-us/support/create-ticket/

Please let me know if you have any questions.

If this answer helped you please mark it as "Verified" so other users may reference it.

Thank you,
James
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Vugar Samadov 1 Reputation point

2021-11-16T11:04:04.71+00:00

Thank you for answer. Invoice is for 26 USD. I tried to create ticket but received this error: "Sorry, you don't have permission to create a support request. Please check your permissions and contact the owner of this resource.". I am filing ticket from my personal account.

What is the worst case if I ignore it? Is there possibility that I get charged for more than that amount?

James Hamil 26,986 Reputation points Microsoft Employee

2021-11-16T23:06:45.183+00:00

Hi @Vugar Samadov , I would definitely not ignore this as it is a bill, unless you've already been charged automatically and the payment went through. I would try this page: https://azure.microsoft.com/en-us/overview/contact-azure-sales/#contact-sales

You can call or chat with sales and they should be able to help you with this.

Please let me know if this helps.

Best,
James
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Receiving invoice from deleted tenant.

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