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RunDLL error on startup

Anonymous
2013-11-01T11:50:37+00:00

Every time I boot up my pc i get this... 

"Error in C:\WINDOWS\system32\nvspcap64.dll\

Missing entry: Shado"

Please help me!

Here is a picture of it.

http://gyazo.com/a434fc6c22c0ebac19c8e7faf41f9e7b

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2013-11-10T12:03:52+00:00

    After additional testing i found out that the problem was not caused by the display driver, but by the NVDIA Audio Drivers that installed automatic with the display driver update

    I deleted those audio drivers and the problem disappeared

    2 people found this answer helpful.
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  2. Anonymous
    2013-11-02T04:51:14+00:00

    Hi,

    • What is the make and model of the computer?

    nvspcap64.dll and shadow play are files related to NVidia but to confirm this let's place the computer in Clean boot state to find out the exact software that is causing this issue on Startup.

    http://support.microsoft.com/kb/929135

    Note: Once done troubleshooting, place the computer back to normal mode by following the steps mentioned in "How to reset the computer to start as usual after clean boot troubleshooting "

    If the issue is confirmed with NVidia, then I would suggest you to uninstall NVidia software/drivers installed on the computer and reinstall them from the computer manufacturer website and check.

    • Go to Device Manager with the help of Search Charms.
    • Browse Display adapters, right click on NVidia and click on Uninstall.
    • Restart the computer and then Windows will automatically try to install the drivers. If it fails, then check for Windows update and install the NVidia drivers offered.

    Let us know if this helps.

    2 people found this answer helpful.
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  3. Anonymous
    2013-11-11T03:57:54+00:00

    I would like to know how to do this too, it might solve my problem too!

    1 person found this answer helpful.
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  4. Anonymous
    2013-11-11T03:35:12+00:00

    Alfred,

    Can you pass along how you went about doing that? I do not use any audio portion of the video card, and if it is truly the audio driver, I have no use for it. I have tried in vain to remove the entire package and reinstall, but I keep getting the .dll error. Thanks.

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  5. Anonymous
    2013-11-10T11:45:09+00:00

    I have the same problem

    after upgrading from Win 8 Prof to win 8.1 Prof

    windows update offered installation of new driver for Display driver

    After installtion I get this Error every time I start computer and also a couple of BLU Screens

    every day, that I nevwer saw before with windows 8

    I already tried to install older display driver , that I used with windows 8 but error stays like it is

    I also installed same display driver several times new without success

    Couldnt find any help on NVDIA pages about this issue

    Windows 8.1 also does not allow to set system to a point prior to the installation of the new display driver, maybe because it was installed right after the upgrade to 8.1

    Hope that Microsoft can help !

    Computer is an Apple Imac 27 from 2013

    that I use only with windows software

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