We have Azure AD Connect uasers not merging

Patrick thurston 1 Reputation point
2021-11-16T19:20:19.987+00:00

Hello

We have recently set up an AD Connect between our local AD and Azure.
Local AD: cxxxxx.local
Azure AD: cxxxxx.com
We have an azure subscription as well as a Microsoft 365 one

We set up using the express method. Beforehand we did all the prerequisites required for this to work. WE were able to successfully link the 2 together with the AD Connect.
After some troubleshooting and testing we gio the users to sync.

We tested what would happen if users existed in both places with a test user,This worked for us with a dummy user. So we migrated one of our user OU’s in AD Connect. Here the users that were not in Azure AD were created successfully. However when users were in both AD’s they were not merged as in our testing.

I will attach the error message we see in AD connect. It has something to do with aliases, we have tried to troubleshoot but are stuck.

So We need assistance with figuring out to get those to merge successfully

Thank you for any help

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Patrick thurston 1 Reputation point
    2021-11-17T15:07:28.377+00:00

    HI here is the error

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  2. Patrick thurston 1 Reputation point
    2021-11-17T15:08:07.333+00:00

    150312-image-3.png

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