Your Phone App - photo are lower resolution

Question

I was so happy to find the Your Phone app as I am always emailing photos to myself.  However, when I save photos off the app, they are considerably smaller than on my phone.  For example, a photo that is 3MB on my phone will only be about 600kb when I download it off of the app.  Any idea how to get around that?  Am I missing something in settings on either my phone or in the app on my computer?

Answer 1

I also have ran into the same situation.  It goes both ways.  If you send a photo to your phone, it heavily reduces the image quality.

Answer 2

Yeah just noticed this flaw :(.

Must be deliberate to Your Phone can handle file transfers quickly it converts them to much lower resolution.

I've stopped using it to transfer photos. Use the OneDrive Android app + OneDrive Windows app and transfer files from cloud storage. This does not have this flaw.

Answer 3

It's very annoying. Today you have at least 16 M photos but this measly software cannot even transfer a 1920x1080 photo, completely useless.

Thanks for bringing up this issue.

I posted this same issue on May 7 2020 but there was no reply to that:

https://answers.microsoft.com/en-us/windows/forum/all/your-phone-app-shrinking-photos/ea188089-57c7-4e4b-9843-b463b177947b

Answer 4

I reinstalled MyPhone thinking it may have been resolved by now but no. It says I don't need to connect via a lead anymore but I have to because I don't get the photo the way I took it. It's MUCH smaller..

Answer 5

I reinstalled MyPhone thinking it may have been resolved by now but no. It says I don't need to connect via a lead anymore but I have to because I don't get the photo the way I took it. It's MUCH smaller..

It's by design in Microsoft's articles it only support up to 2MB. So anything smaller is reduced.

I've stopped using it for photos that aren't screenshots and use the OneDrive integration.

Total rubbish.