*Urgent* Federation is working in ONe way between Teams only and S4B Hybrid with Teams….

Question

Hello Team

we are facing one issue where we are in Teams only mode and other partner domain is **S4B Hybrid with Teams..

we added our domains names on our both external access end, however people in Teams only mode is unable to chat with partnert domain, its saying "We can't set up the conversation because your organisations are not set up to talk to each other."

am sure i have added the other domain in external access 10 days back. The other partner domain users they can able to chat with us. Chat recevied to our people.

what are the paramenters needs to check on both ends? could you please suggest on this priority

Answer 1

Hi @Ramki

What is the coexistence mode for the SFB hybrid with Teams?

Is this picture is your problem in your organization?

Based on my experience, Messages sent to TeamsOnly users will always route to Teams. Messages sent to Skype for Business users will always route to Skype for Business. Messages sent to Islands users will always route to the same client from which they were sent. So please try to change the partner coexistence mode to Teams only and see if it can be worked.

In addition, please check both organizations should be enable federation. For hybrid environment federation, you could refer to this table's steps to check it.

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