Remove Intune

Question

I have purchased two new phones since leaving my company. The Company Portal app Intune continues to indicate the app was installed by the company. Not possible. My company does not acknowledge the existence of this product and not helpful. Since I am no longer an employee. I should be able to remove the app. Even if I was an employee the app should just remove all company assets from the phone if exists. I am told the only way to remove the app is from the company and they are not helping. I have disabled the app. At the moment it is not getting in the way. There was a time when after a period of inactivity it forced an update. After the update it partially locked the phone. I have always been able to get out of that issue. My fear is even disabled an update or change of policy could wake up the app. Microsoft, or someone I want this virus of an app removed from my phone. It should know the phone is not owned by any company and as a new phone cannot hold company assets. This is not the way to run an app. If my company never does anything I am locked into this app? This is very bad. Please help me remove Intune from my phone!!!

Answer 1

That is the rub. I did install it on a phone three phones ago while I worked for my company. I set it up on my personal page on the company intranet for about a week. Decided it took control of my phone. Even though it was like a walled garden I did not like it. This is the hazy part. I do not remember how I stopped using it. I might have gone back to the site and disabled it. Forgot about it until I bought a new phone. At which time I was already out of the company.

Yesterday I called the security group in my former company. A very large company. Once your gone the company ID is purged. For this reason they could not find me to remove me. He could not find a local company owner of the intuit page. The only resource is Microsoft. Microsoft will say they can't do anything. It is only the company that can remove you. Well, I should be able to Uninstall. If ever done in error or maliciously then the company assets are deleted anyway. No harm no foul. In my case I am no longer an employee and it is a personal phone with no company assets on this phone.

Microsoft is the only one who can fix this issue. It is maddening and probably illegal to hold my phone hostage.

Microsoft should comment and help resolve this issue.