Azure MARS - Backups - Stuck in Post backup step

asked 2021-11-22T19:44:29.797+00:00
Jatin 6 Reputation points

Hi there,

We are using Azure MARS for system state and Files backup but for some reasons it is stuck at post backup steps since 8 days and all other backups could not be started becuase of that particular event.

Backup Agent Version: 2.0.9207.0

Error Screenshot:

151546-azure.jpg

Azure Backup
Azure Backup
An Azure backup service that provides built-in management at scale.
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  1. answered 2021-11-24T03:05:16.54+00:00
    Anthony Doherty 1 Reputation point

    I found that MARS agent Version 2.0.9223.0 has an issue when you schedule a backup job from the MARS agent GUI.

    Open Task Scheduler go to Task Scheduler Library / Microsoft / OnlineBackup -> Right-click on the task and select "Properties" to edit the backup task.

    Under General Tab -> make sure "Configure for:" is set for your OS.

    Under Actions Tab -> Edit
    In Edit Action window -> In "Add Arguments (options):" field -> make sure the " is on the end of the argument. (I found the " was missing from my tasks).

    Click Ok / Ok to save the task.

    The task should run at the next scheduled time...


  2. answered 2021-12-14T07:54:56.35+00:00
    SadiqhAhmed-MSFT 25,366 Reputation points Microsoft Employee

    @Jatin Appreciate your patience in this matter!

    Please "Download the latest version of the Azure Backup agent". With new version of MARS agent, we have fixed issues like VSS warnings, Snap-in loading error and orphan jobs entries (Failed/Completed).

    Let us know if you have any issues with the new version of MARS agent 2.0.9226.0.

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