Azure Logic App SFTP-SSH

Question

Azure Logic App SFTP-SSH

JoelP 386

I am getting this intermitently. Any clue? Sometimes I'm able to connect, but most of the the time getting below error. Connector is hosted in Aus East.

3 answers

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Answer 1

JoelP 386

I have been searching for answers on this and some people recommend hosting logic app in Aus South East.

JoelP 386 Reputation points

2021-11-25T00:58:37.47+00:00

Confirmed.. if we change region to AU SE, the logic app is working fine..... hmm.. that means whenever you setup a logic app, you need to ask customer where they are located and choose the closest region.....

Answer 2

MayankBargali-MSFT 70,981 Moderator

@JoelP Interesting, as per the error message it looks like there was a permission issue while connecting to your SFTP SSH server. This needs to troubleshoot from the SFTP and logic app ends what was happening during that time. In case, if there is a connectivity issue or timeout then the suggestion would be verified if your SFTP server and the logic app are in the same region. For these intermittent issues, I will suggest you to open a support ticket with us so we can assist you further. If you don't have the support plan and still have the setup to look into the environment then please let me know.

Joel Prescilla 66 Reputation points

2021-11-29T11:08:17.867+00:00

Thanks. We tested from a Logic App from AU SE and worked without any issues.
JoelP 386 Reputation points

2021-12-09T02:17:38.18+00:00

@MayankBargali-MSFT any other things I can try here? I have change the location of the logic app and api, but still giving me Bad Gateway error 90% of the time.

The strange thing is I tried on another azure account, and I'm getting the same error.
JoelP 386 Reputation points

2021-12-09T02:23:52.813+00:00

I dont have issues with connecting via FileZilla
MayankBargali-MSFT 70,981 Reputation points Moderator

2021-12-09T10:07:41.443+00:00

@JoelP Can you share the clientRequestId along with the timeframe in UTC so I can check the backend logs.
JoelP 386 Reputation points

2021-12-09T18:53:15.44+00:00

"Date": "Thu, 09 Dec 2021 01:23:05 GMT"
"clientRequestId": "ee14d04a-ef31-4930-bdec-5d0ad3e4851f"

"Date": "Thu, 09 Dec 2021 00:33:01 GMT"
"clientRequestId": "70270f8a-2a74-4b89-b10c-9a2e1eacbcc5"
MayankBargali-MSFT 70,981 Reputation points Moderator

2021-12-16T07:14:56.443+00:00

@JoelP As per the client request I don't see any issue at our end. The issue is more towards the SFTP server. I will suggest you to reach out to the SFTP team to verify if there was an issue at their end during that time. Once you got the response from your SFTP team and need assistance any assistance from us then I will suggest you to open a support ticket with us so we can work with you and your team. If you don't have the support plan then please let me know.

Answer 3

Changed the region.. worked for a bit.. then stopped working again... still getting Bad gateway error... not sure If I'm missing anyting.... Customer confirmed no IP whitelisting... not sure why it is intermittent....

"error": {
"code": 504,
"source": "logic-apis-australiasoutheast.azure-apim.net",
"clientRequestId": "------removed-------",
"message": "BadGateway",
"innerError": {
"status": 504,
"message": "A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond\r\nclientRequestId: -----removed-----",
"error": {
"message": "A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond"
},
"source": "sftpwithssh-ase.azconn-ase.p.azurewebsites.net"
}

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Azure Logic App SFTP-SSH

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