Selective startup crash

Alexa Dupont 1 Reputation point
2021-11-25T21:05:42.173+00:00

My computer auto restarted while i was redoing all of my selective startup settings. Literally everything was unselected. Now when i go to open my computer it just says “something happened and your pin isn’t available”. My keyboard doesn’t have a windows key (so i can’t do win + R or anything like that) and the on screen keyboard does absolutely nothing. I tired the windows administrative menu and I can’t log into an administrative account even though my password is 100% correct. Is there anything else i could try?

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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  1. Dave Patrick 329.9K Reputation points Microsoft MVP
    2021-11-25T21:22:08.053+00:00

    Some things to try here.
    https://support.microsoft.com/en-us/windows/recovery-options-in-windows-31ce2444-7de3-818c-d626-e3b5a3024da5

    --please don't forget to upvote and Accept as answer if the reply is helpful--


  2. Docs 12,881 Reputation points
    2021-11-26T16:04:38.937+00:00

    Find a flash drive that you can format.

    On a working computer create a bootable Ubuntu / Linux flash drive:
    https://ubuntu.com/tutorials/create-a-usb-stick-on-windows#1-overview

    Boot the problematic computer using the flash drive.

    See this link:

    https://www.pcworld.com/article/438909/linux-to-the-rescue-how-ubuntu-can-help-a-computer-in-distress.html

    It may enable you to backup important files.
    Then clean install Windows 10 > restore files
    https://www.tenforums.com/tutorials/1950-clean-install-windows-10-a.html

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