sync smartphone contact with azure ad account

Danylo Novohatskyi 61

I'm looking for a way to sync users' phone contacts with their account. so that, for example, when changing devices, contacts are also transferred.
I found a way https://support.microsoft.com/en-us/office/sync-your-device-contacts-313a0ecd-6d3d-4645-9db2-92762be9618a but don't understand how it works. I turned on synchronization on my smartphone in the MS teams settings, but the contacts did not appear in the PEOPLE app .
tell me how it works?

Simon Ren-MSFT 34,471 Reputation points Microsoft Vendor

2021-11-29T08:27:46.383+00:00

Hi,

Thanks for posting in Microsoft Q&A forum.

You could refer to this: New contact sync scenario available with Outlook for iOS on enrolled devices

Thanks for your time.

Best regards,
Simon

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Danylo Novohatskyi 61 Reputation points

2021-12-01T13:59:23.303+00:00

it is a mechanism for ios devices only?
our devices for android
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Simon Ren-MSFT 34,471 Reputation points Microsoft Vendor

2021-12-02T08:54:50.827+00:00

Hi,

Thanks for your reply. For Android devices, you could refer to this:
Deploying Outlook for iOS and Android app configuration settings in Exchange Online
Automatically configure Outlook contact sync to the native contacts app with Microsoft Intune

Thanks for your time.

Best regards,
Simon

Alessandro Alves 1 Reputation point

2022-04-25T12:52:19.177+00:00

Hi Simon and everyone,

I followed the instructions for "Automatically configure Outlook contact sync to the native contacts app"
but I have the impression that I am missing a step...
Because the setting "synchronize contacts" remains unchanged in the smartphone.
(Only detail the account was already configured in the phone.)

My other BIG problem is that we would like the end users to have automatic access to the contacts of the corporate directory.
Today when an end user receives a call from one of his colleagues on his smartphone he does not see who is calling him.

:-/

Best regards,
Alves Alessandro

Rohit Patel 1 Reputation point

2022-10-25T18:42:57.6+00:00

did you find a solution?
i have the same question. if someone calls, how do they know who is calling.
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