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IanSteiger-6914 avatar image
1 Vote"
IanSteiger-6914 asked LuqmanHussain-1043 answered

Azure App Services Managed Certificate Creation timing out

Whenever I try creating a managed certificate for my website, it times out and doesn't give me anything else. I don't know why this would happen. It is for a www subdomain and I am using CNAME.

azure-webappsazure-webapps-ssl-certificates
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Grmacjon-MSFT avatar image
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Grmacjon-MSFT answered Grmacjon-MSFT commented

Hi @Iansteiger-6914,

Apologize for the frustration this issue may have caused. At what point in the cert creation process did you start to get the time out error? Can you try using another browser? Could please share a screenshot of what you are seeing in the portal?

Keep in mind that If you choose to upload or import a private certificate to App Service, your certificate must meet the following requirements:

Exported as a password-protected PFX file-Contains private key at least 2048 bits long
Contains all intermediate certificates in the certificate chain
To secure a custom domain in a TLS binding, the certificate has additional requirements:
-Contains an Extended Key Usage for server authentication (OID = 1.3.6.1.5.5.7.3.1)
-Signed by a trusted certificate authority

Thanks,
Grace


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Hi @Iansteiger-6914,

Just checking to see if you have any updates for us. Please let us know if you're still facing this issue.

Thanks,

Grace

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LuqmanHussain-1043 avatar image
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LuqmanHussain-1043 answered

if its for a cname then make sure the cname entry on DNS is <website>.azurewebsites.net and just pointing back to the @ host.

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