I have completed Az 303 exam and passed but did not get mail confirmation and unable to see the certificate in Dashboard

Question

Hi Microsoft support team,

Please be informed i am completed AZ 303 exam and AZ 304 exam and have passed the exam.

But i am unable to AZ 303 exam certificate in my dashboard were as able to see AZ 304 certificate which i have taken after 303 exam.

Kindly help me getting my AZ 303 certificate.

Thanks,

Naveen.

Hi PersonVUE,

Please can you help on finding my 303 certificate in the dashboard.

Registration ID: 400386383‎
Order Number: ‎0058-9330-5583

Thanks,
Naveen.

Sent from Mail for Windows

From: naveen kumar
Sent: Thursday, November 11, 2021 10:10 PM
To: microsoftanswers@microsoft.com
Subject: FW: Microsoft Certification Rescheduled Exam Appointment

Hi Microsoft,

Can you please help me on getting the certificate which I have taken and passed.

Thanks,
Naveen.

Sent from Mail for Windows

From: naveen kumar
Sent: Monday, November 8, 2021 3:37 PM
To: PearsonVUEConfirmation@pearson.com
Subject: RE: Microsoft Certification Rescheduled Exam Appointment

Hi,

Please be informed I have completed the 303 exam and passed but I did not get any auto generated mail with the pass score and unable to see or download my certificate from my dashboard.

Kindly share my certificate and help how can I view and download it from the portal.

Thanks,
Naveen.

Sent from Mail for Windows

From: PearsonVUEConfirmation@pearson.com
Sent: Tuesday, June 22, 2021 12:48 PM
To: ekka_nvn@Karima ben .com
Subject: Microsoft Certification Rescheduled Exam Appointment

PLEASE DO NOT RESPOND TO THIS E-MAIL
This e-mail contains important information about your rescheduled appointment, the location and the rules. Please ensure your appointment details are correct. If any information is not correct please contact Pearson VUE immediately, www.pearsonvue.com/contact
Please note: At the start of your exam, you must read and agree to the Non-Disclosure Agreement (NDA) and General Terms of Use for Microsoft Certification Exams. You will be given 5 minutes to read the NDA prior to beginning your exam. This NDA is posted on the Microsoft Learning web site. We recommend that you review it prior to your exam; please visit https://www.microsoft.com/en-us/learning/certification-exam-policies.aspx#policies-3.
Microsoft Certification Exam Appointment Details:
Order Number: ‎0058-9330-5583 ‎

Microsoft Certification Exam: AZ-303 - Microsoft Azure Architect Technologies - English (ENU)

Candidate: NAVEEN KUMAR EKKALADEVI ASHOK
Candidate ID: ‎MS0429373652‎
Registration ID: 400386383

Date ‎Sunday, October 10, 2021‎
Time: ‎04:00 PM Central Daylight Time‎‎
Appointment Length (Includes NDA and Tutorial) ‎150‎ Minutes‎
System test: ‎Test your system‎

Exam check-in: ‎Check in to start exam‎

‎Check-in begins 30 minutes prior to the appointment time or, sign into your candidate website.‎   
      

Admission Policy
This exam is only proctored in English. There is not an option for local language proctoring at this time.

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Acquire an acceptable form of ID:
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If you need to reschedule your appointment, be sure to do it no later than 24 hours prior to your scheduled exam. If you do not reschedule your appointment 24 hours prior to your scheduled exam, you will forfeit your exam fee and/or your company may incur a charge.
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Answer 1

Microsoft Certification Program is supported on their own forums. I'd try asking for help with exam results in dedicated forums here. (Participate\Ask A Question)
Certification Profile/Certification Dashboard
Microsoft Certification / Exams / Score Reports or Exam Results
Microsoft Certification / Certification Profile / Transcript / Missing Exams or Certifications

--please don't forget to upvote and Accept as answer if the reply is helpful--

Answer 2

@naveen kumar did you manage to get any resolution on this? I have very same problem and could not get any answer yet.